The Art of Business Communication
There are many ways to communicate. To name a few, it can be a verbal one-on-one, a simple hallway conversation, leading a team meeting, writing processes and procedures, giving presentations, creating reports for review, talking on the phone, instant messaging, blogging, and corresponding via e-mail. Good communication skills are essential for effectively managing others, as well as working with your co-managers and upper management. The better the communicator, the better chance for management success.
This 27 page Guide offers a comprehensive toolkit to effective communication.